How the Barracuda AI Assistant for the Partner Portal can help you
We’re excited to share the news that we’ve added an innovative new artificial intelligence (AI) assistant to the Barracuda Partner Portal, introducing powerful new search and enablement capabilities.
Barracuda AI Assistant will enhance the experience and ease-of-use of the partner portal, and it will help partners save time and improve productivity. Plus, this addition makes us one of the first security vendors to harness the capabilities of AI within a partner portal to provide this level of support.
Let’s take a closer look at the AI-assisted tool, how it works, and the types of questions partners can ask.
3 ways to use Barracuda AI Assistant
Using the Barracuda AI Assistant, partners can look for information about Barracuda solutions, the Barracuda Partner Success Program, and resources available in the Barracuda Partner Portal.
This will help them more quickly access the tools and resources they need to support their customers and drive success. They can also ask questions that will help them have more impactful sales conversations with customers and prospects. For example, they can ask:
Partner program questions:
- What are the different partner levels in the Barracuda Partner Program?
- How do I maintain my partner of record status on my accounts?
- What are the certification requirements for a Premier level partner?
Partner portal questions:
- How do I submit a deal registration?
- Where can I access training & enablement resources?
- What activities can I use MDF/co-op funds for?
Product questions:
- What are good discovery questions for identifying an application security opportunity?
- What are the key benefits of Barracuda XDR?
- Which virtualization platforms are supported by CloudGen Firewall?
- How can I convince my customer to run an email threat scan?
Once you ask Barracuda AI Assistant a question, it uses course materials, such as the Partner Program Guide, sales playbooks, product data sheets, e-books, and more, and then provides detailed answers and lists the source of the information.
What people are saying
“We are excited to bring partners this cutting-edge tool, one of the first of its kind for channel partners, to uplevel enablement and help them more quickly and easily find the most up-to-date information about Barracuda’s solutions and services offerings, certifications, sales tools, and more, and get additional support for successful sales conversations.”
— Jason Beal, Vice President, Worldwide Partner Ecosystems at Barracuda
“Having Barracuda AI Assistant in the Barracuda Partner Portal is a game changer for us. It will save us time and help us to be more productive as we'll be able to find tools and content we haven't been aware of until now. I’m looking forward to using it to find answers and the sales tools I need to be successful, even faster.”
— Michael Seele, Founder and CEO, Protea Networks GmbH
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